I don't usually do rant posts, but this one has really got me upset. I occasionally sell on eBay and every once in a while I ship them out via my local UPS.
Last time I was at my local store I noticed the size was off. The box was 14" X 14" X 14" and they said the package was 15" X 15" X 15". I figured I didn't close it enough and they rounded it up an inch.
Well today I had another package so prior to going to UPS bought a box at my local office supply store. The box had printed on it 14" X 14" X 14". I even sealed it and measured it at home with 2 tape measures. It was 14" X 14" X 14". I got to my local UPS store and they charged me as 15" X 15" X 15". I called them on it. The young man working there showed how he measured it with his tape measure. I noticed that the end piece was bent in. There was no way they could start measuring at 0 because the bent piece pushed it away from the edge a good 1/4". They are cheating their customers - charging them for a larger box than they actually have.
Now in my case it was only a couple cents or a dollar, but those who ship out items more frequently could be out significantly more.
Just a word of warning to those who use UPS. Make sure you aren't getting scammed. Watch them when they are measuring your boxes. Ask them to measure starting at 1" and deduct 1" from the end number. Otherwise, you could be charged more than you should. I hope for everyone's sake this is only happening at my local shop.
They even had past issues with problems such as this. UPS was accused of cheating their franchise, now it appears the franchise owners could be cheating us. See below: